1. Options window | Transfer tab | Enable Transfer Adviser.
2. Verify that Attendant Pro is connected to Exchange Web Services (EWS).
Options | Configuration Information tab | EWS Status.
If the Attendant Pro user's mailbox is hosted in Exchange Online, some additional configuration is needed:
2. If shared Transfer Adviser data is needed for multiple Attendant Pro users, Use a Central Notes Mailbox:
3. (Optional) Connect to Dynamics 365/CRM for more relevant data in Transfer Adviser.
Options | Configuration Information Tab | Connect to Dynamics 365 button.
Attendant Pro version 1.0.6333.31985 or newer.