Teams Attendant Console KB

Troubleshooting Common Sign in Issues
    1. Verify you are using a supported browser.           Supported browsers are Chrome and Edge.   2. Verify the user signing in has a Microsoft Tea...
Fri, 22 Apr, 2022 at 10:24 AM
Restricting Access to Landis Attendant Console
By default all users have access to Landis Attendant console, but this can be restricted in the Azure enterprise application. https://portal.azure.com S...
Mon, 14 Mar, 2022 at 3:05 PM
Exporting Teams Normalization rules to Attendant Console
The following PowerShell script will prompt for the end user's user principle name and when completed, open a notepad file with the normalization rules...
Thu, 21 Apr, 2022 at 9:07 AM
Troubleshooting Calling Issues
Outbound Calls:     When entering a number in the search field, does it appear as a contact in the search panel?         No: Check the normalization rules...
Wed, 16 Mar, 2022 at 3:44 PM
Collecting Logs for a Support Ticket
Enable the "Verbose" logging level in the Attendant Console settings (accessed via the 3 dots next to the user avatar in the top right corner of ...
Mon, 14 Mar, 2022 at 3:12 PM
Clear Landis Attendant Console Desktop Application Cache in Windows
If Landis Attendant Console is still running, select the X button on the top right corner. Open the Run dialog box by pressing the Windows logo key  +R. ...
Wed, 10 Aug, 2022 at 9:03 AM