Attendant Pro KB

Default solution folder, feel free to edit or delete it.

Minimum Screen Resolution
1245 x 768 (width x height). Attendant Pro will expand to use larger monitor real estate as well.
Wed, 9 Sep, 2015 at 4:14 PM
Calls are cut off at 30 seconds, is there a full featured trial?
Yes! Getting keys for a fully functional, 30 day trial is as easy as clicking "Options" and then "Get Key". This will automatically fe...
Wed, 9 Sep, 2015 at 4:15 PM
Does the Attendant Pro require Skype for Business (Lync) client be installed to run?
Yes, Attendant Pro requires that the Skype for Business (Lync) client be installed, logged-in and running. The best way to think of Attendant Pro is that...
Tue, 1 Dec, 2015 at 7:47 AM
Does Attendant Pro require dual monitor?
Attendant Pro does not strictly require dual monitor, but for the best experience we recommend dual monitors: run Skype for Business or Lync 2013 and othe...
Wed, 9 Sep, 2015 at 4:19 PM
Why does the Skype for Business (Lync 2013) call notification toast show when Attendant Pro is running?
The Skype for Business (Lync 2013) call notification toast displays because Skype for Business (Lync 2013) is running and the UI is not suppressed and is ...
Wed, 9 Sep, 2015 at 4:24 PM
Why does the right side of Attendant Pro seem to be "cut off"?
This could be to one of several issues: #1-Your screen resolution is not meeting the minimum requirement (see above). #2-You have changed your screen reso...
Tue, 20 Feb, 2018 at 1:43 PM
Does Attendant Pro work with Office 365? Lync Hosted Pack?
Yes. Attendant Pro works in the scenarios where the Skype for Business PC client works.
Tue, 20 Feb, 2018 at 2:50 PM
Does Attendant Pro support delegates?
Yes, Attendant Pro supports answering calls for those who have made Attendant Pro user a delegate. Attendant Pro also supports “Call On Behalf Of”.
Wed, 9 Sep, 2015 at 4:27 PM
Does Attendant Pro support a Lync 2010 Server infrastructure?
Lync Attendant Pro is designed with Skype for Business (Lync 2013) in mind. It works with any server that fully supports the Skype for Business (Lync 2013...
Wed, 9 Sep, 2015 at 4:27 PM
Does Attendant Pro support Exchange/Outlook integration?
Yes, Attendant Pro has the same Exchange/Outlook integration as Skype for Business and Lync 2013. Attendant Pro will show the Exchange or Outlook calendar...
Wed, 9 Sep, 2015 at 4:28 PM