Attendant Pro KB

Default solution folder, feel free to edit or delete it.

Compatibility Matrix
Compatibility Matrix Attendant Pro Skype/Lync2013/Lync2010 Windows/PC Attendant Pro Core Features EWS Dependent Features [2] Remote Contact Ch...
Mon, 28 Aug, 2017 at 4:38 PM
Errors When Trying to Start Attendant Pro (Caused by Microsoft Attendant 2010 Corrupting Microsoft Office Install)
If you are having a problem running a Lync SDK based application you may need to uninstall Microsoft Attendant 2010 and repair Office. Is Attendan...
Mon, 16 May, 2016 at 2:45 PM
Centralized Settings Management In Attendant Pro
Below is a complete list of registry values that will control Attendant Pro settings. We support and recommend using Group policy to push out these regi...
Fri, 21 Sep, 2018 at 2:24 PM
Retriveing GUID of Address List in Office 365
Open the Exchange admin center in Office 365 > permissions > admin roles. Add the "Address Lists" roll to an existing roll group or create ...
Fri, 21 Sep, 2018 at 11:35 AM
Configuring Advanced Search with Office 365 Address List
Verify EWS connectivity or connect to EWS. Open the Options window and click on the “Search” tab.  Change “Search” to “Advanced”. Enable “Search Ex...
Fri, 9 Nov, 2018 at 3:06 PM
Enabling EWS Connectivity in an Office 365 Exchange Online Environment.
(For Voicemail Indicator, Contact Notes, Transfer Adviser, and Advanced Search) If single sign on or seamless single is enabled in your environment, EWS ...
Mon, 1 Apr, 2019 at 2:27 PM
Consult transfer Call flow
Answer incoming call. Select consult transfer on the current call window. Place a call to the consultee. When the call is placed to the consulte...
Fri, 18 Mar, 2016 at 5:00 PM
Inconsistency in Basic Search When Address Book Policy is Set to Web Search Only
Description of problem:     No results will be returned in Attendant Pro when a search is performed using partial first and partial last display name. ...
Wed, 4 May, 2016 at 1:41 PM
Accessibility Options
There are several features in Attendant Pro to assist with Accessibility: Ability to change font sizes: In Options | General | Font Size. ...
Tue, 16 Aug, 2016 at 4:47 PM
How to get GUID of Address List in Exchange On-Premises
Open Exchange Management Shell   Run the appropriate command(s) listed below:     Get GUID of global address list: Get-GlobalAddress...
Mon, 5 Jun, 2017 at 2:19 PM