Attendant Pro KB

Default solution folder, feel free to edit or delete it.

Does Attendant Pro give additional insight into Response Group Queues?
Yes, Attendant Pro has Response Group Service panel which show calls waiting in queues and allows signing in and out of informal queues.
Wed, 9 Sep, 2015 at 4:30 PM
Is Attendant Pro touch enabled?
The Attendant Pro user interface has been designed to be mouse, keyboard or touch optimized. (in that order) It will run in Windows 8.1 desktop mode.
Wed, 9 Sep, 2015 at 4:31 PM
Does Attendant Pro work with Blync Busylight and Kuando BusyLight?
Yes, since these products work with Lync 2013 client they are also compatible with Attendant Pro.
Wed, 9 Sep, 2015 at 4:31 PM
Do Lync Phone Edition “Aries” class devices work with Attendant Pro?
Yes, Attendant Pro is compatible with Lync Phone Edition “Aries” class devices such as Polycom CX600, HP 4120 and Aastra 6725ip that are paired with Lync ...
Wed, 9 Sep, 2015 at 4:31 PM
Are there any limitations when using Attendant Pro with Lync Phone Edition devices?
Due to the limitation of Lync Phone Edition devices, Safe Transfer does not work when a call is taken with a Lync Phone Edition device. Also, Lync Phone E...
Wed, 9 Sep, 2015 at 4:32 PM
Which devices do not support Safe Transfer?
Lync Phone Edition and Lync Qualified Devices (Polycom VVX) do not have Safe Transfer capability built into the devices and therefore don't support Sa...
Wed, 9 Sep, 2015 at 4:32 PM
Can we centrally manage the application setup/installation?
Attendant Pro also has an Click Once or MSI installer. MSI's can be centrally rolled out using your preferred method.
Wed, 19 Jun, 2019 at 11:43 AM
Does Attendant Pro work with VDI?
Attendant Pro is supported in any VDI environment that Skype for Business (Lync 2013) is supported. There are some limitations due to Skype for Busine...
Thu, 11 Feb, 2016 at 3:50 PM
Is Attendant Pro Microsoft Certified?
Attendant Pro is Certified for Skype for Business. Click Here Attendant Pro is Lync Microsoft Platform Ready Test v4.2 Validated...
Tue, 20 Sep, 2016 at 5:10 PM
What PC performance issues should be considered?
We have noticed in informal tests that machine configuration and performance can dramatically impact responsiveness of the Skype for Business (Lync) 2013...
Wed, 2 Dec, 2015 at 3:53 PM